Be Secured. Be Free.
Why we collect customer information
We collect customer information only to enable us to do three things; process your orders, improve your shopping experience and to communicate with you about our products, services and promotions.
How we collect customer information
When you visit, register or purchase gifts from the CreativeHub website, you may be asked for information including your name, contact details and debit or credit card information.
We may also collect and study information about how visitors and customers use our website. This helps us to keep improving the experience of shopping online with CreativeHub. We will use information that we collect about you lawfully in accordance with the Data Protection Act 1998.
Sharing customer information with third parties
Under certain special circumstances, we will need to share your details with third parties who provide services on our behalf or with whom we have entered into agreement to offer a particular product or service. For example, the companies responsible for processing our credit card payments, packing gifts and delivering orders. However, unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your full consent.
Opting out of receiving promotional communication
We may email you with promotional information about new products or offers. You can opt out of receiving these messages at any time after by simply notifying us by email to us at [email protected]. Please note that we will still need to contact you by email to confirm – and resolve any queries arising from specific orders you make from CreativeHub.
Please do contact us if you have any questions or concerns. We want you to feel secure and happy about shopping with CreativeHub.